Digit Sparx Private Limited ("Digit Sparx", "we", "our", or "us"), based in Dwarka, New Delhi – 110078, India, respects the privacy of everyone who visits our website or engages our services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
We collect information in a few different ways, described below.
When you fill out an enquiry form, request a proposal, book a consultation, or contact us directly, we collect details such as your name, company name, phone number, email address, and the nature of your requirement.
Once a project or discussion begins, we retain communication records, requirement documents, and project-related files necessary to scope, deliver, and support the engagement.
We use cookies and similar technologies to operate the website and, where you consent, to understand usage patterns. Full details of the categories we use (essential, analytics, functional, and marketing) and how to manage your preferences are available in our Cookie Policy.
We use the information collected to respond to enquiries and prepare proposals, plan, deliver, and support projects, communicate about ongoing or upcoming work, process payments and issue invoices, improve our website and services based on usage patterns, and comply with applicable legal and tax obligations.
By submitting a form or contacting us, you consent to us using your information to respond and follow up regarding your enquiry or project. If you no longer wish to receive non-essential communication (such as newsletters or promotional updates, where applicable), you may request to opt out at any time by contacting us at the email address below.
We do not sell personal information. We may share information with:
We may use reputable third-party providers to operate parts of our website and business, including web hosting providers, Google Analytics and related analytics tools (only after cookie consent is granted, as described in our Cookie Policy), payment gateways for processing payments, CRM and communication tools for managing client relationships, and WhatsApp Business API/App providers for business messaging. These providers process information according to their own privacy and security practices, and we select providers that maintain reasonable security standards.
We apply reasonable administrative, technical, and physical safeguards to protect the information we hold, including access controls, secure hosting practices, and limiting data access to personnel who need it to perform their role. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
We retain personal and project information for as long as necessary to fulfil the purposes described in this policy, including ongoing support obligations, legal, tax, and accounting requirements, and legitimate business record-keeping. Where information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.
Subject to applicable law, including principles under India's evolving Digital Personal Data Protection framework, you may request access to the personal information we hold about you, correction of inaccurate information, deletion of your information where we are not otherwise required to retain it, and withdrawal of consent for optional communication or optional cookie categories at any time. To make a request, contact us using the details below; we will respond within a reasonable timeframe and may need to verify your identity before acting on certain requests.
Our website and services are directed at businesses and professionals, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Our website may contain links to third-party websites, including client project links, social media, or partner platforms. We are not responsible for the privacy practices or content of those external websites, and we encourage you to review their respective privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page, along with the date it was last updated.
For any questions about this Privacy Policy or to exercise the rights described above, please contact Digit Sparx Private Limited at pranamindia@digitsparx.com, by phone at 011-69270895, or by post at Dwarka, New Delhi – 110078, India.
This Privacy Policy is designed to support privacy and data protection practices and is aligned with applicable privacy requirements where relevant. It does not constitute a certification or guarantee of compliance with any specific law or regulation.
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