Digit Sparx builds WhatsApp chatbot and business automation systems for startups and businesses in Delhi and across India that want to respond faster without adding headcount. Our WhatsApp automation work covers FAQ handling, lead capture, lead qualification, automated follow-ups, appointment booking, product and service enquiry automation, order status updates, customer support automation, and multi-language conversation handling. We build on the WhatsApp Business API or WhatsApp Business App depending on your scale, and we confirm the exact provider and setup with you during scoping rather than assuming a particular integration upfront.
A typical automation flow looks like this: a customer sends a message, the system understands intent, captures the details it needs, qualifies the enquiry, updates your CRM or spreadsheet, assigns the lead to the right team member, sends a timely follow-up, and the outcome is tracked through to conversion. We also support CRM integration, Google Sheets integration, custom API integration, payment or order workflow integration, human agent handover for anything the bot cannot resolve, WhatsApp marketing workflow automation, lead distribution automation, and reminder and follow-up automation.
Beyond WhatsApp specifically, we also build the wider automation layer many businesses need: CRM automation, sales follow-up automation, email automation, document and invoice workflow automation, HR onboarding steps, reporting automation, data sync automation, and internal approval workflows — connecting your website, CRM, WhatsApp, email, spreadsheets, ERP, and payment systems into one coordinated flow. Every automation we build keeps a human agent handover path so customers are never left only with automated replies, and so your team stays visible into every conversation. For AI agents that go beyond WhatsApp into broader business context and multi-step reasoning, see our AI & Agentic AI Solutions.
Faster response times, fewer missed enquiries, cleaner lead handoff to your sales team, and a support channel that keeps working outside office hours — without ever claiming an official partnership or certification we have not actually configured for your account.
Share your requirement and our team will guide the right scope, timeline, and implementation path.
Get Free ConsultationWe build on the WhatsApp Business API or WhatsApp Business App depending on your scale and requirement, and we will confirm the exact provider and setup during scoping rather than assuming one upfront.
Yes. We can configure the flow to ask qualifying questions, capture key details, and pass a scored lead to your sales team or CRM.
Yes. Human agent handover is a standard part of the flow so customers are never stuck with only automated replies.
Yes. Order status updates, appointment booking, and reminder automation are common use cases we support as part of this service.
If you want to compare capabilities, explore the other Digit Sparx services below. This makes it easier for startups and businesses to move across solutions and find the right fit in one flow.